Product scope and FAQ
What Advanced System Repair can—and cannot—do.
Clear expectations help you choose the safest next step. Advanced System Repair is a Windows software utility, not a replacement for physical hardware service, data-recovery specialists, your internet provider, or Microsoft account support.
Is Advanced PC Repairs the same as Advanced System Repair?
Advanced PC Repairs is the website operated by Advanced Systems Repair, LLC, while Advanced System Repair is our Windows software product. AdvancedPCRepairs.com provides practical Windows repair guides, product information, and official support for Advanced System Repair customers. Advanced Systems Repair, LLC is an independent company and is not affiliated with or endorsed by Microsoft.
What can Advanced System Repair help identify and repair?
It can scan for and help address supported software conditions involving Windows system files, selected DLL and runtime dependencies, startup and stability issues, unwanted software, and some performance-related settings. Results depend on the specific computer and condition.
Can Advanced System Repair fix failed or damaged hardware?
No. Software cannot physically repair failed storage drives, damaged memory, overheating components, a broken display, liquid damage, loose cables, or other hardware faults. Those conditions require hardware diagnostics, repair, or replacement.
Will it fix every Windows error?
No software can guarantee repair of every error. Some problems come from unsupported applications, hardware failure, encrypted or inaccessible data, network outages, account restrictions, or damage that requires Windows recovery or professional service.
Is the scan free?
Yes. The scan is free. Optional paid repairs or subscription plans, including pricing and renewal terms, are presented for your review before purchase.
Does Windows need to start before I can use the software?
Yes. The desktop application must be installed and Windows must be able to start. If Windows cannot start, use our manual recovery guides or consult a qualified repair professional.
Is Advanced System Repair Microsoft or Windows support?
No. Advanced System Repair is software owned by Advanced Systems Repair, LLC. Our product support covers our software, licenses, accounts, billing, cancellations, and refunds. We do not provide technical support on behalf of Microsoft, Windows, Google, or Chrome.
Should I back up my files before repairs?
Yes. Back up irreplaceable files before repairs, resets, partition changes, firmware updates, or other significant system work. If a drive is failing or important data is inaccessible, stop using it and consult a qualified data-recovery or hardware professional.
How do I cancel a subscription or request a refund review?
Use the customer portal or contact our product-support team by live chat or phone. Refund requests are reviewed under the posted Refund Policy, the offer shown at checkout, payment-provider rules, and applicable law.
Advanced System Repair does not guarantee that every detected condition can be repaired. Review scan results and back up important data before making system changes.